1. Information We Collect

When you visit our store or place an order, we may collect the following information:

• Personal Information: Name, email address, phone number, billing and shipping address (Aligarh, Uttar Pradesh, India)
• Payment Information: We do not store card details. Payments are securely processed via Razorpay
• Device Information: IP address, browser type, pages visited, and time spent on site
• Order Information: Products purchased, order history, and preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and invoices
• Provide customer support and respond to your queries
• Send promotional offers and updates (only if you have opted in)
• Improve our website, products, and services
• Comply with legal obligations under Indian law

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

• Shipping Partners: To deliver your orders (e.g., Delhivery, Shiprocket, India Post)
• Payment Gateways: Razorpay for secure payment processing
• Shopify: Our e-commerce platform provider
• Legal Authorities: If required by law or court order in India

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your cart and preferences
• Understand how visitors use our site (via analytics)
• Show relevant advertisements

You can disable cookies in your browser settings, but this may affect your shopping experience.

5. Data Security

We implement industry-standard security measures to protect your personal information. All transactions are encrypted via SSL. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (Under Indian IT Act & DPDP Act 2023)

As a customer based in India, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time
• Raise grievances regarding data processing

7. Third-Party Links

Our website may contain links to third-party websites (e.g., Instagram, Facebook). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

8. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023. Any disputes shall be subject to the jurisdiction of courts in Aligarh, Uttar Pradesh, India.